FAQ

How secure is InkPlusToner.com?
Here at InkPlusToner.com we are very concerned with security. Since we use SSL 128-bit encryption to protect your personal information during your shopping experience, you can feel comfortable during every step of your order.


What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, Checks, and Money orders.


What is your privacy policy?
Our site is secure, and any information provided is for our use only. Your name or email address will never be sold to any third party. We value and respect your privacy, as well as our own.


How much is shipping?
Free shipping on all orders over $35.


How do I know what cartridges to buy for my printer?
Simply look on your cartridge for the manufacturer's part number or use your printer's model number and use our Search System to match your model number or part number to our replacment products. 


How should I handle my cartridge?
Never touch the electronic print head with any abrasive material. Use care when setting your cartridges down and do not place the print head in contact with any surface besides the printer.


Do you deliver Worldwide?
At this time, we are not shipping to any international markets.


By using these cartridges, will I void my printer's warranty?
Absolutely not. Under the Magnusson-Moss Warranty Act published by the Federal Trade Commission, a manufacturer can not deny a consumer's warranty based solely on the fact that that consumer used another vendor's consumables.


Are your products guaranteed?
All of our products are guaranteed 100%. Please check our return policy for further details.


Why do I need to give you my credit card billing address?
This is part of our security system to prevent credit card fraud. Your order cannot be shipped without it.


When will my order arrive?
Your order will take an average of 1-7 business days to arrive.


Where are you located?

www.InkPlusToner.com
21110 Nordhoff Street Suite G 
Chatsworth, CA 91311